850-439-3282
Position:
System Administrator 1
Location:
Pensacola, Florida
Dates: Employed:
08/03/15- 4/28/2016
My Responsibilities:
- Assist clients with setting up new computers
- Create users or email accounts for various corporate clients in Active directory and MS Exchange
- Monitor and maintain various windows server environments
- Provide general tech support for a variety of needs for several types of businesses
- Remove viruses from infected computers
- Transfer user profiles to new windows machines
- Assist in wiring of server room
- Provide phone support for Cisco Phones
Experience Gained:
- Computer networking
- Computer Tech Support
- Active Directory and MS Exchange
- Windows Server 2003- 2012 management
- Office 365 Implementation
- Virtual computer management (VMWare)
- Cisco Phone Support
- IP configurations
- Backup Storage Management (Ctera & Veeam)
- Ticketing Systems (Connect Wise)
- Remote Support (VPN Clients, Team Viewer)
- Some experience with SharePoint
Notable Points:
- This job is giving me a broad set of IT experience that would be useful for future advancement.
- Designed a knowledge base for common customer issues, and customer data